On behalf of our entire team, please allow us to express our sincerest apologies. Previous reviews really did seem concerning hygiene issues etc. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. Service is remarkable, best African expirience for me so far. We are in the steak restaurant and I got food poisoning- very poorly for 24 hours and then bad pains and upset stomach for three days. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. The rooms were very clean . We both had blood and poo test taken. I was recommended to come to a Rui, not sure if I will go to another if the drinks and speciality restaurants are the same. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. Review tags are currently only available for English language reviews. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). This is the version of our website addressed to speakers of English in Malaysia. Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. This is the version of our website addressed to speakers of English in India. Rooms are very good. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Of five stars they score six. Went on buggy tour brilliant way to see the island. Our room was beautiful, we asked for a quiet room and got one. Pina coladas needs a coconut rum to improve them. This is the version of our website addressed to speakers of English in the United States. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Food quality and variety wonderful and the entire staff so pleasant. I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. Santa Maria Hotels Santa Maria Bed and Breakfast Santa Maria Vacation Rentals Santa Maria Vacation Packages Flights to Santa Maria Santa Maria Restaurants Things to Do in Santa Maria Santa Maria Travel Forum Santa Maria Photos Santa Maria Map Santa Maria Travel Guide All Santa Maria Hotels; Santa Maria Hotel Deals; Last Minute Hotels in Santa Maria First of all, we would like to inform you that we, as hoteliers, can only answer you on topics concerning the hotel and not on tour operators' reps, as they are external. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Hotel Riu Palace Santa Maria - Santa Maria, : Hotel Riu Palace Santa Maria Santa Maria I've never been ill like we were for so long before. And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Yawn. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! Coffe -perfect, drinks-very poor the worst were dogs on a beach. Room was very clean and new ones. It is chaotic and disorganised and makes an evening less enjoyable. The staff is very helpful, nice and give their best to make anything possible. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I would recommend this hotel.Couldnt fault it.Enjoyed my stay as I celebrated my 50th Birthday here and had such a wonderful time.Thanks to all the staff. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Overall the hotel is clean and the grounds are immaculate.The housekeepers work extremely hard throughout the day.The staff are pleasant and so friendly and they put themselves out for you. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily.Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. The hotel is lovely, plenty of pools to choose from. Staff are really friendly and the room service feature on the app is great if you need anything extra. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. The whole hotel was well maintained. More. Please ignore reviews on food. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. The food was the usual palace standard and had loads of options. Day and evening entertainment. We are very sorry if you got another impression. Waves was so huge, No Kindze can go to the ocean, its to dengerous. At the beginning of the holiday we thought we had new clean cups and glasses but no. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. We went to the Italian, steakhouse and Japanese and these had to be, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Previous reviews really did seem concerning hygiene issues etc. Lock in the lowest price from these sites. Service is remarkable, best African expirience for me so far. Wait staff constantly using anti bac using cutlery to lay napkins etc. Over cooked! Tripadvisor performs checks on reviews. We are sorry to hear about the unfortunate accident you witnessed on the beach. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. SwimUp rooms very nice and big enough. Would recommend that microwaves are available to use for those that prefer their food a lot warmer. Hotel is really nice. See more questions & answers about this hotel from the Tripadvisor community. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. We are also saddened to read you were not satisfied with the entertainment program. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. SwimUp rooms very nice and big enough. Tripadvisor performs checks on reviews. Will definitely be returning. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. However, the weakest part about this hotel is unfortunately staff. The pools are clean and heated. On the whole, we really enjoyed the food and had no problem what so ever. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. Day and evening entertainment. Day and evening entertainment. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Claim your listing for free to respond to reviews, update your profile and much more. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Now, we are pleased that our holiday was not changed as we have had an amazing time. As an adult couple with no kids we had no reason to use the water park. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. Which popular attractions are close to Hotel Riu Palace Santa Maria? I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. I would definitely go back. We were still being ill after we returned home. Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Top room amenities include a minibar, air conditioning, and a walk-in shower. The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. You also can experience the island, whilst traveling to the harbour.For the party people. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. Vluchten Restaurants Dingen om te doen . What food & drink options are available at Hotel Riu Palace Santa Maria? Food- very so so. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. On the flip side The meals were very good, especially the speciality restaurants, the main buffet restaurants choice was plentiful however the only thing that let them down was that the food was often barely warm. Fantastic, beautiful hotel. Specially Lendy and Antonio (Topi), fabulous two persons Very good professionals and soooo fun, if you meet them, they will illuminate your day without any doubt.For excursions, many people will come to you, but we highly recommend Hlder. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. For the party people. Perfect stay, beautiful setting on vast sandy beach, friendly service, We spent an inforgettable and relaxing 1 week holiday in this all inclusive 5 star hotel which is of amazing quality in what concerns the food, the rooms, the pools,the environnment and staff and the vast sandy beach. Hotel Riu Palace Santa Maria 5*, -: . Voli Case vacanza Ristoranti Cose da fare . RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. Coffe -perfect, drinks-very poor the worst were dogs on a beach. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Wait staff constantly using anti bac using cutlery to lay napkins etc. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Prices are the average nightly price provided by our partners and may not include all taxes and fees. What are some of the property amenities at Hotel Riu Palace Santa Maria? Hotel is really nice. We felt very safe and well looked after and it felt so good to be part of a restart for tourism in Sal Island. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We visited spa with my husband (Massage for two): very professional, recommended. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. Which room amenities are available at Hotel Riu Palace Santa Maria? Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Is parking available at Hotel Riu Palace Santa Maria? They beat her legs. more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Claim your listing for free to respond to reviews, update your profile and much more. Conveniently located restaurants include Marea Restaurant, Hot Spot, and Ocean Cafe. Overall great stay. Very nice, brand new hotel. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. This was our first Riu experience and will be our last. There was lots of choices but not easy to find something plain. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Do go to the white party and neon party, the entertainment team We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. We always found a sunbed.there's thousands. Tripadvisor performs checks on reviews. Beware: all a la carte restaurants are closed due to COVID. We are very sorry to hear that your experience did not meet your expectations. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 310 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Weather, hotel , transport to hotel etc all absolutely spot on not done any trips but if thats your thing then reach out on fb to the very many guides or easily find one when here on the beach or through your rep. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Many travellers enjoy visiting Paroquia de Nossa Senhora das Dores (1.3 miles) and Nazarene Church (1.4 miles). The last few days of the holiday, there seemed to be a major problem with mosquitos, with lots of people being bitten multiple times (including us). See 1,298 traveller reviews, 2,174 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Very difficult to book the specialist restaurants. However, it is a pity that you did not go directly to our staff with the diet list that you received from the doctor in the clinic, but just went to the buffet. BORK. Due to covid, many of the restaurants and pools were closed. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. And a lounge during their stay Wellness Center and on our sunterrace, get... Partners and may not include all taxes and fees an adult couple with no kids we had new clean and! 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