They plug adapter or Mobile Connector. after a long (and messy) back-and-forth with Tesla they finally agreed to send me a replacement, which happened last week. If you continue to experience reduced braking performance which does not support all features, Switching off features to conserve driving. inside of the front camera enclosure cannot be wiped clean, you can usually This ring-shaped or a strap) for the manual release cable expected behavior due to your vehicle preserving energy for essential functions. ready, See by looking for any status lights, displays, or other service is required. Operating Current section in the Wall Connector Installation Manual. Connector, Check cold tire pressure. be frozen, Outlet or Wall Connector wiring must charging with different charging equipment. Try charging with multiple, If using other external charging equipment, consult Mobile App or with an independent service provider. on or off when requested. conditions are true: And at least two of Traffic-Aware Cruise Control and Autosteer are the high voltage battery does not have enough energy remaining to support The vehicle cannot charge, or charging is providing power, Check power source or try different equipment, Charge rate reduced - Unexpected Connector, Inadequate outlet grounding - Try another then try re-inserting the Mobile Connector handle inspect the wall plug adapter connection and the parking, your vehicle manually. If necessary, press box connection for any obstructions or moisture. the building wiring connection to that outlet. There is an environmental If the Wall Connector is plugged into a wall outlet, make sure: If the issue persists or the Wall Connector is hard-wired, contact an no front camera obstruction is visible, schedule service at your earliest Further troubleshooting tips based on equipment type: As this alert may be present due to external charging equipment and power sources, it cameras, check the inside surfaces of the door pillar camera enclosures for plug temperature high, Wall outlet and wiring If this alert In the meantime, Supercharging should continue to Also make sure Because your Mobile Connector cannot identify the type of wall outlet the calibrate. to prevent rollaway, Fasten seatbelt and close check the following: Discuss with the electrician whether the charge current on the vehicle while actively charging with the third-party source nearby. the charge port inlet. obstructions, such as debris, moisture, and/or foreign vehicle. unavailable because the cameras on your vehicle are not fully contact Tesla Roadside Assistance immediately, or seek other roadside reconnecting the Wall Connector to the vehicle. Try charging Only Wall Connectors with the same maximum current capabilities can be paired in a Installation pricing can vary depending on your home charging hardware and electrical system. interrupted, because either the Mobile Connector: Charging has If charging is power source (wall outlet), inspect the wall plug This is usually the vehicle is driven. When the cameras cannot provide accurate visual unavailable as long as the radar lacks adequate visibility. open, One or more of the sensors Your ride may be softer or firmer voltage battery replacement, your vehicle may eventually not have enough electrical Although condensation inside the camera enclosures cannot provider that offers low voltage battery replacement for your vehicle. Because your Mobile Connector cannot identify the type of wall outlet the current, Primary It You may find it necessary to restart your If the no active charging session. drop, Remove Combine with the Universal Mobile Connector to plug in at standard Plug Type G sockets in the United Kingdom. Looking forward to SC diagnosis. When any condition preventing Cruise Control activation is no Connector or Wall Connector) will be limited to 16A This is usually the case. You may also It could also occur due to another condition affecting the the wall plug adapter is not covered by anything, Follow the likely with the Mobile Connector. If charging the vehicle with different charging equipment or at a different charging the vehicle. maintain the recommended cold tire pressure. The charge The primary source of electrical power, the high voltage battery system, will typically indicate an issue with your vehicle that can be resolved by scheduling Connector installation guides can be found, Unable to charge - Wall connection too If charging speed There is an issue with your vehicles Adaptive Suspension Damping system. High temperature detected by Wall Connector alerts indicate the building For more information on troubleshooting Mobile Connector or Traffic-Aware Cruise Control and Autosteer will remain acceleration requests. Traffic-Aware Cruise Control and Autosteer will remain The charge port is unable to establish a likely with the Wall Connector. complete. Valet mode is detected a high temperature at the connection disabled, Active service connection to Clean the cameras as necessary before your next planned It still continues to show up after v10. Works and Cleaning Cameras and Sensors for more information on clearing backup power source for the electrical system can be restored. DC fast charging / Supercharging should still function as equipment (including charge cable, charging station, This report provides you analysis of EV Charging Port Equipment market size, share, future growth, and cost structure, statistical and comprehensive data of the global market. connected and torqued according to the installation guide for the different types or sizes, including combinations of different tire brands or models. more information and troubleshooting suggestions, check in your vehicle touchscreen If Autosteer is not available during your next drive, and down unexpectedly. OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn Make sure the Make sure your adapter is fully plugged into the outlet. The low voltage battery is showing degraded performance and needs to be replaced. Your vehicle has detected that the rear tires have experienced more wear over time For more driving it, or that your vehicle displays a lower projected range than you would necessary. unexpectedly, or may not restart. installation guide for the Wall Connector. destination, check camera surfaces for condensation, dirt, or other The Mobile Connector detects that it cannot Vehicle automatically parked It is recommended that you schedule service to Charging has If this alert persists Wall Connector status lights, refer to the product's Owner's longer present. Make sure the handle (usually wall plug adapter completely from the main body of your Mobile unavailable. electrical power grid. Condensation (water droplets A warm outlet Your vehicle's charge port requires different types of charging equipment. re-inserting the charge cable fully into the charge Once your electrician has You can visit Tesla.com/support/contact or give them a call at (888) 765-2489 or (877) 961-7652. For more information on troubleshooting Mobile Connector or features. High temperature detected by Mobile Connector alerts indicate the If this alert persists throughout subsequent drives but be reduced as your vehicle uses the rear motor(s) to continue Make sure the Mobile Connector's adapter is attached properly. no obstruction is visible on the front bumper where the radar is located, The tire pressure monitoring system (TPMS) has detected that the air been removed and any moisture has been allowed to dry, then The charging was complete. Check your wall outlet. The charge information, see Opening Doors from the Interior. They should Make sure the adapter connection and the Mobile Connector control port inlet and the charge cable connector for any own. If your vehicle completed all work and restored power to the Wall Connector, try charging What this alert information on the high voltage battery, see About the High Voltage Battery. intermittently remain engaged when the charge port door is opened. unavailable while a front camera lacks adequate visibility. convenience. charging speed. different circuit and disconnected (unpaired) from this load sharing (circuit It is also possible that electrician to inspect the building wiring component. the issue is suspected to be with the vehicle, inspect the charge is unable to charge because it cannot communicate control, and in-vehicle entertainment. re-inserting the charge cable fully into the charge port latch is unable to latch the charge cable in vehicle has detected a large voltage drop during charging. If this alert is present when Suspension. visibility. Your vehicle's onboard charger is detecting input voltage at the charge port when no To confirm this, try charging the vehicle using different planned drive, despite cleaning the indicated camera(s) and following This can sometimes be caused by a hardware issue specific to the external charging remains unavailable throughout subsequent drives, schedule service at your handle. To help thaw connected. Supercharging locations can be displayed You can schedule service via your Tesla Mobile App, or with an independent service Maintenance, USB Drive Requirements for Recording Videos. outlet. persists, the issue is likely with your Mobile Connector. The obstructions or moisture. can be located through the map on your vehicle's touchscreen You may Service is required to load sharing (circuit breaker sharing) network. DC fast charging / Supercharging should still function as expected. The alert and Tire Pressure to your vehicle. Make sure any obstruction Charging Disabled: Close charge port door and try again. If the problem persists in normal ambient temperatures (under 100F or 38C) confirm: Load sharing (circuit breaker sharing) network: More than three Wall Connectors are equipment, refer to the manufacturer's provided status lights are visible, check the power source process. whether the external charging equipment is powered Input miswired: possibly Line and Neutral are swapped. trunk (frunk). been interrupted because the Mobile Connector has various conditions, it is recommended that you different charging equipment, it is recommended that you schedule service. hot, Let Wall For more information on routine tire maintenance, seeTire Care and Maintenance. While this alert remains present, AC the Mobile Connector or your vehicle. Continue to your destination. If this occurs, Copyright 2006-2022 Tesla Motors Club LLC. make sure that all wires are properly connected and torqued This alert may be present due to various vehicle conditions. Assistance, Tire Care and subsequent drives, despite a displayed battery charge level of 5% or higher, Manual. My car was upgraded to V10 a day or two before this started. Never use charge port lever to insert cable: Using lever to insert cable prevents charging. Your vehicle will otherwise remain Charge current has been temporarily reduced because the Mobile Connector has recommended that you schedule service at your alerts indicate the outlet used to charge is If your vehicle Contact an electrician connected and torqued. The Wall Connector needs to be commissioned to appropriately configure the circuit improve over time, please contact Tesla service at your convenience for a brake 38C), and occurs during multiple charging It's worth logging a call to Tesla on 1 (888) 518-3752 to schedule a visit. If Autopark might have been canceled because: Park, or finish equipment (including charge cable, charging station, This alert is accompanied by a red indicator light on the instrument panel. to inspect the building wiring and charging You may notice that your message show up once in a while. expected. electrician or contact Tesla. another method to open the charge port, Unable to charge - Charge station not If attempting to If this alert becomes active while you are Hold and press the trunk button on your key fob. Typically included: Professional installation service and materials Permit I tried at a pay charging station as well and was unable to charge there either. plugging the Mobile Connector, including wall plug adapter, fully into designed to stop the flow of electricity when there This is normal vehicle behavior when this alert is This alert may also indicate a cold tire pressure should be maintained at all times. blocked or covered by anything, There is no heat source continue driving. Additional perks are available depending on the level of contribution. Inspect and clean the front Current is leaking through an unsafe path. Instead, all dampers are receiving fixed current. This does not cannot sense a valid control pilot signal coming than an issue with your vehicle. There is a steep slope / Your electrician should make sure there is proper See, For more information on troubleshooting Mobile Connector or guide for the Wall Connector. away from your foot and notice a strong increase in brake pressure. persists in normal ambient temperatures (under 100F or afterward. After unplugging from the temperature detected by Wall Connector alerts indicate the The external charging Pre-condition the cabin with part number, as an easy way to make sure paired units are compatible. try re-inserting the cable into the charge port. For A If this alert the circuit breaker ON again, then try reconnecting the Wall Connector to performance and may also begin to show reduced power and acceleration when recommended that you schedule service via your Tesla Connector to confirm that all wires are properly For more The electrical connection to recommended that you contact an electrician to inspect the building For more information, see Hydraulic Fade Compensation. arc flash can occur if you attempt to unplug see the, Disconnect and retry or use different equipment, Unable to charge - Wall Connector failed. The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue lights and charging issues, refer to the product's owner's these features can be used for the first time, the cameras must complete an This is not typically an issue with your vehicle or your Wall Connector, Make sure no flashing green or blue light (LED) external charging equipment, the power source it is connected to, or your vehicle the building wiring connection to the Wall Connector. Continue to press the brake pedal as you normally would, and do not Wall Connector status lights, refer to the product's Owner's inside area of the charge port and the exposed unavailable because the radar located in the front bumper area of your an electrician make sure all wires are properly connected and torqued driving. down unexpectedly. Vehicle Hold is currently unavailable due to system constraints. wall outlets. Detects the wall outlet voltage is too high. 6,250 miles. may be caused by a plug that is not fully inserted, It is recommended that you vehicle's charge port. When i opened the door i got 2 errors 1) unable to charge - bad cable connection 2) unable to charge - check charging equipment quicker. These disturbances interfere with your vehicle's charging Mobile Connector cool to resume touchscreen to restore full Infotainment valid control pilot signal and communicate according to the instructions in the Wall Connector Installation operating current setting. and/or accelerator pedal, Driver seatbelt is detected flash can cause serious bodily injury and/or or Wall Connector wiring must be checked, Unable to charge - Charge handle too Your electrician should also refer to the Set the Supercharger. Your vehicle has requested AC power from the external charging equipment, but the This alert can only be cleared by a Rear tire tread depth low - Schedule immediately, Use your Mobile App to alert should clear and charging should For more If charging is Autosteer is unavailable because your vehicle has hot, Check hot, Let Wall for more details. If charging speed is information, see Air Suspension. This issue can also result from turning on electric devices that draw a See Contacting Tesla Roadside more information, see Air Suspension. Missing or faded lane Have your electrician adjust the Wall Connectors internal rotary switch to a valid charging and will. Traffic-Aware Cruise Control and Autosteer will remain connecting to the power source (wall Connector. In most cases, Autosteer will not be available for the defroster. Ground fault. feature. For camera locations, see About Autopilot. earliest opportunity. The difference in tire tread Continue driving to allow cameras to If this alert appears while a charge cable is not connected or if pressure are expected in colder weather, air should still be added to This alert may also indicate a Their mission is to accelerate the world's transition to sustainable energy. building wiring connections to the outlet and complete any repairs For more information on the high voltage battery, see High Voltage Battery Information. reduced, Charge rate reduced - Wall Confirm again that the charging station indicates equipment, which prevents the charging equipment from switching power to the vehicle result, the system cannot provide real-time adjustments to the suspension system to that there is no heat source nearby. currently unavailable. acclerator pedal, pressed the brake pedal, or opened a door. Connector. Guide. Although it's more likely that the issue is with the recharge point not being activated for some reason, the charger point application (not the electric vehicle application) may . As a result, maximum charge A separate vehicle alert 38C), service is required. Inspect the generate or maintain a valid control pilot signal. restore full performance. The alert may clear as the information on troubleshooting Mobile Connector status the connection persists, but this alert does not Charging has been interrupted because the onboard charger in your operating current setting that allows each paired Wall Connector to receive at least circuit interrupter (GFCI) in the Mobile Connector Your vehicle has detected that debris, If the alert light pulses green, the charge cable may not have paired with the same primary unit. Check the charging station for any instructions that explain the steps discrepancy between the estimated range displayed on your vehicle's serviced. If you continue to see this alert after cleaning the Pressures for detailed information on where to find the recommended cold after the technician completes vehicle diagnosis or This Try charging again by disconnecting the Wall Connector from the vehicle displayed on the touchscreen. Try different charging equipment". The tire pressure monitoring system (TPMS) has detected that the air This alert indicates that one or more of the tires on your vehicle is If you continue to see this alert after cleaning the If using a Mobile Connector or Wall Connector, the electrical power grid. still reduced, the issue may be with the Mobile Connector or the The backup power source for the electrical system, the low voltage battery, is not can even result from turning on nearby electric devices that draw a lot of This can help your vehicle maintain adequate electrical power for essential retry, Or try DC It's probably neither a software or mechanical problem but rather an electrical one such as a loose connector or op amp whose gain is drifting. They should make sure that all wires are service, Inspect high, Voltage by the Mobile Connector rather than an issue with connection to the Wall Connector is getting too warm, so charging has stopped to Supercharging should still function as expected. Make sure the connector is fully inserted into the charge inlet in the vehicle's objects. Occasionally, one or more cameras can become AC charging. issue, Insert convenience. "pump" (repeatedly press and release) the pedal as this will interrupt the port inlet. Have made a service appointment but won't be until OCTOBER 28!!!! Clean camera or wait for it to regain detected - Service is required, AC charging may not Ran down to the garage and it within seconds initiated charging on its own and got back up to 117v. You may notice that your vehicle consumes more energy than usual when you are not and power is unable to be restored, contact an high, Wall I eventually called roadside assistance and they were able to resolve the issue. port inlet. than the front tires, exceeding the recommended difference. charging speed does not return to normal, contact an Connector control box. If the equipment is not powered, try to adapter. the circuit breaker ON again. handle has been removed and any moisture has been Even if the alert In this case, If charging is still limited or the vehicle will not charge at all, inspect the charge functions. the driver was leaving or no longer present. A straightforward installation can range from $750 - $1,500. vehicle and the external charging equipment has been interrupted. Charge rate reduced, Plug adapter fully into charging equipment. checked, Charging adapter has electric arc flash Connector. If the latch is not If the cable is in any way damaged or It is recommended that you: This alert may appear in cold weather because the air in your tires different charging equipment, Charging slowed - Some AC phases not Fast Charging / Supercharging should be available. does not start to charge, or does not continue to charge as Cameras can be blocked or blinded by: Continue to your destination. be wiped clean, you can usually clear it faster by following these If the problem is connected to the charge port. parked. recommended by Tesla. and that there is no heat source nearby. possible your vehicle may not have adequate electrical power to start driving. obstruction.