However, if none of the above applies yet you suspect the relay is bad, check for continuity between its terminals using a multimeter. A water filter filled with particles and deposits reduces the flow of water to the ice maker. Be sure to remove food items and store them in an ice-packed cooler or another refrigerator. LG GSL961PZBV Water Filters 1 to 1 of 1 items Universal Inlet Hose / Water Filter Installation & Connection Kit 2 Kit is supplied with both 3/4" and 1/2" BSP connectors, suitable for use with all mains water connections. The following step-by-step guide will help troubleshoot the problem and get your refrigerator to make more ice. A clogged water filter affects the flow of water to the refrigerator. If you are Having this Same Issue, it May. If you find no continuity in the thermostat even when it is in the lowest range of operation, replace it. You can either increase the pressure or check the water filter. It is not the cubed ice selection button on the control panel. My LG Side-by-Side refrigerator Craft Ice Maker is not making ice, Initially Ice maker to create Ice will take 48 Hours, If No Ice after 48hours , please check the settings of Craft Ice Indicator is ON, If Craft Ice setting is ON Display will show CE and Ice maker will turn On and will produce 3 craft Ice in every 24 Hours, If need more Ice cubes press Craft Ice button one more time then Ice maker will produce 6 Ice cubes per day, Check the Ice basket position for free Ice flow , If still Ice maker is not producing Ice cubes , then check the water connection to your refrigerator, To understand more steps and connectivity please refer the video. LG shall not be liable in any manner whatsoever for any loss/damage arising out of misuse of the Product or non-compliance with the instructions/information of the User Manual or Video.. Please try our online Chat or Email, JavaScript appears to be disabled in your browser. The instructions below from DIYers like you make the repair simple and easy. feedback so that we can connect with you. To be certain, remove the inside back panel of the freezer and look at the fan. Fridge: 405 litres / Freezer: 196 litres. Problem FixD 83K views 2 years ago How to Reset Ice Maker on LG Refrigerator & Troubleshoot the LG Refrigerator. If your unit was recently installed, it may take up to 24 hours for each compartment to reach the desired temperature and for the ice maker to begin making ice. Check the end of the water line for damage. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="rorlcnyxj6qboy6iqnpa-f-604b00666-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":9,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"a61ad8","ak.r":41196,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"139.162.177.0","ak.cport":51957,"ak.gh":"92.123.122.140","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1674085214","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==2st7tlcYIsuq6+SOQBQQd9bCTv0xvvqQ9PGiS7cwh+BqF+HA0zIOrSw5MdcZ6E/4YDUXSu36gdx5DULjHgnw0nTViT/F0d4z/SCpAMMgocR+P9C4i1u+O0XhFM6eVGt7QG3PRBGWKrLVQO5v1o5LAArBMsPUv6qMug0VwTfOfHpzQRMSldJUH+n7nn44gmXhkxUVAnHPYE0RNn0NNKdNZSSPavsoN4QkHwyWw6XmVQeG3mIPf9Da+9BRfbz89ZOP0mPAouDIXmq366+xRkJB760wKQPxjvNgQtDivIpZPO8wtvgGcQMJUhtMgJT3ZKZD+lxmNZzr0EFo3kodInNQm1IjXpOn8EUSj59wvcVoyf/596cbeV6WoK0GJ/eL9n/G896cYWVAXbLyfmtJ+A3DDhKBz1NhZ+vVQqg4+uHT+dk=","ak.pv":"352","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Once the temperature is set at the correct point for the production of ice, the ice maker will produce about 100 cubes in 24 hours. Consequently, the heat transfers to the unit. Some of the items may stick out and push the door. If the seal moves from its position, the filter may not work and the refrigerator wont produce ice. The blades should spin freely and should be free of debris or frost. If your LG refrigerator uses a linear compressor, you may want to check the vents. If the unit is still not producing ice, or harvesting ice, the unit will require a repair service. If it is dirty, it will slow water pressure and reduce the flow of water to the ice maker. After 4 - 6 hours, if the unit is still not producing ice, or harvesting ice, the unit will require a repair service. To activate it, click on the link "Edit cookie settings" in the upper, Need help? Do this until the water runs free and you can blow air through it. Do the following if the ice maker in your LG refrigerator is not making enough ice: No doubt, your freezers temperature is already set. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Please view our additional icemaker videos below. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Introducing the worlds first 240Hz OLED gaming monitors, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. The water supply is turned ON, and no kinks should be in the lines. The freezer wont cool and the refrigerator wont make ice if the evaporator fan is not working. Then, check the continuity of the motor with a multimeter. $180.99 . The minimum recommended temperature on the unit's control panel for ice production is -4F (-20C). Then replace it and wipe the coils with a cloth if you can reach them easily. If you want a quicker production of ice, take the setting lower than that. Additional information : This model is not plumbed - water comes from a bottle in the fridge so no water connection / f Need expert help? (GMT -05:00, United States of America local time) When shutting the door, ensure the mullion collapses fully so that it does not stop the seal from sealing tightly, thereby keeping the door open. In order to get the best possible experience from our website, please follow below instructions. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent If the board fails, the refrigerator will not go into the defrost cycle. The LG Side by Side refrigerator features 2 icemakers, the craft ice makercreates slow-melting round ice whilst the in-door automatic icemaker is greatfor creating plenty of ice cube for your family and your parties.------------------------. Kindly share your contact number or. If you need Repair Service, submit an online, Copyright 2009-2023 LG Electronics. Since both dispensers are not working, you may have to check the dispenser control board. Is the ice bin currently full of ice or are other items (besides ice) being stored in the ice bin? A warm wet rag also works to melt the ice causing it to stick. Ensure that the water line is connected. Since it controls the functions of the dispensers, it is most likely to be faulty. If your water filter has not been changed recently it will become clogged with particles over time. Do not use any abrasive detergent or a harsh cleaning tool. If the switch is lit up, the ice maker is turned on. It should be replaced. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. Replace any damaged one but not before being sure all the other components are working well. In Stock. If the figure is under 20 psi, you'll need to increase the flow by turning the value. If the relay stops working, the compressor stops running. LG Fridge Not Making Ice and Not Cooling - How to Fix 1. The ice maker is situated on the freezer door and does . Make sure the blades are in good working condition. If you find an open circuit, the compressor has failed and should be replaced only by a licensed technician. Once you open the door, the refrigerator door switch turns the water and ice dispensers off. Set the Temperature Correctly. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). The problem is that I seem to have the same issued I had before. Make sure that the power button is on. If the freezer is a drawer, ensure it goes in fully. Is the ice maker arm in the down position? The same applies if the water in your area is not so clean. that are equivalent to new in performance and reliability. The control board gets information about the fridges temperature from the thermistor. Consequently, the refrigerator wont make ice and the freezer wont cool. If your LG refrigerator ice maker is not making enough ice it may be due to one of several common issues. Place the lever arm in the down position. The most common reason for this clog is frozen water in the supply hose. You may click the below given links to register service request for the engineers Made by: LG. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. We know that water is in the tray, so the unit can produce ice. The unit may need a colder setting to be able to work if you live in a humid or hot area. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. The ice chute in the dispenser may be clogged with fragments of ice, preventing fresh one from dispensing. If you have not changed the water filter in more than 6 months or have never changed it, it is causing the dispensing issues. Disconnect the fridge from power and unmount the inside rear panel of the freezer; it covers the evaporator fan. The worlds first and only rollable TV has arrived. Sponsored . Dirty seals also keep the doors from sealing tightly. Set the component into the bowl with water and slowly heat it. When all else fails, then you need to service the refrigerator. No need to defrost with frost free technology. Problem : LG GS 9166 side-by-side 'fridge freezer (3 months old) not making ice. 2. But if the switch fails, you may find that the dispensers dont work anymore. If your home has a water filtration system, it may be affecting the pressure of water. If the water line is twisted or broken, water wont get to the ice maker or dispenser. 1-1-1. Black bits in ice dispenser with LG GSL961PZBV non plumbed freezer. If the temperature in the fridge cannot carry out this test due to no cooling, you can remove the thermistor and use a bowl of water. Step 2: Check the Water Inlet Valve. And the freezer section should be at 0 degrees Fahrenheit. Please visit our Request a Repair page. Move the fridge and find the fan beside the compressor. Check the supply of water to the ice maker. Before activating these features, ensure that the freezer temperature is set to 0F or colder. If one or more of them show no continuity, replace the faulty ones. If you need the fridge to be colder due to the ambient temperature, lower it by some degrees and see if the fridge starts making ice and cooling. Make sure the water valve to the main source is fully open and the water inlet valve is open. Therefore, check it and replace the filter if it shows some signs of damage. 1. Copyright 2009-2023 LG Electronics. 1. If the blades are bent, replace them. Introducing the world's first 240Hz OLED gaming monitors preorder now Previous Shop Shop Close the category navigation menu Appliances TV & Home Theater Computing Audio Home Upgrades Small Business Refrigerators French Door Counter Depth Side-by-Side Dishwashers Front Control Top Control Cooking Appliances Ranges & Ovens Wall Ovens Cooktops Hoods Make sure it runs free before you stop. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). $60.00 + $13.99 shipping . Then, allow the unit about 24 hours to adjust to the new temperature setting and begin ice production. If they dont, it might be an indication that the bearings of the motor are worn and the fan has become defective. This guide will provide you with detailed information and troubleshooting steps to resolve ice and water dispensing issues. e-mail Water & ice dispenser (no plumbing required). If your home has a reverse osmosis system, it may cause the water pressure to the refrigerator to be too low. This reduces the capacity of the refrigerator to make a lot of ice, even with the temperature set correctly. My LG Side-by-Side refrigerator Craft Ice Maker is not making ice Initially Ice maker to create Ice will take 48 Hours If No Ice after 48hours , please check the settings of Craft Ice Indicator is ON If Craft Ice setting is ON Display will show CE and Ice maker will turn On and will produce 3 craft Ice in every 24 Hours Contact LG Support or check the user guide for the refrigerator to get instructions on how to level your specific LG refrigerator model. For Use With American Fridge Freezers With Ice / Water More information Usually despatched within 2 weeks Stock Number ES1787354 We use cookies, including cookies from third parties, to enhance your user experience and the effectiveness of our marketing activities. The location of the pan close to the condenser coils makes it easy to collect dust. The freezer must maintain an internal temperature below 19F. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. If the tray does not turn for any of the ice maker types, you may have to replace the entire assembly. to If the doors of the refrigerator are opened often, the unit's cold air will escape, which will prevent the unit from maintaining the temperature required to produce ice. If you find no continuity, replace the motor. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The test button is underneath. This is usually an easy task. DOOR ALARM The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open. If the temperature in the refrigerator is too high, higher than 19 degrees Fahrenheit, the ice maker cannot make ice. Even if it is not new, you may accidentally put it in demo mode. Designed with you in mind, LG products offer innovative solutions to make life good. Straighten any kinks in the water line and make sure that the unit or any other items are not resting on, or restricting the water line. There is a small seal in the water filter housing that keeps water from leaking. Second, check to see that power is reaching the valve. LG Refrigerator Ice Maker Assembly AEQ73110219 . Note: For the ice maker to cycle, the freezer must maintain an internal temperature below 19F. Detach it and shake it. Sometimes when the unit is pushed back into its place, recently moved or installed, the water line gets disconnected, kinked or pinched. In order to get the best possible experience from our website, please follow below instructions. You will find it under the sink or on the wall behind the unit. Overall, how satisfied were you with this information? visit or Connect to WhatsApp Chat. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Ensure that your set temperature is under -4F (-20C). If there is any defective one, the dispenser wont work. Replace using only LG Brand filters that are not expired. Condenser Coils 2. It is required for the inlet valve to work. If you are experiencing an error code please note that your ice and water dispenser will not function. Sometimes when the unit is pushed back into its place, recently moved or installed, the water line gets disconnected, kinked or pinched. But if you dont hear it, check the continuity of the thermostat using a multimeter. The same applies to the water inlet valve. So I am very confident on the installation. 1-1. Try to dispense a glass of water from the dispenser. to If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). 10 years extended warranty on Linear Compresser - This extended parts warranty is applicable on specific parts only, The consumer will be charged for labour after the product warranty has expired. But there is a tiny hole to the left of the machine for testing it. Once the ice maker has cycled, you should hear water begin to fill the ice tray. Sometimes, there may be no water at all. If you can, straighten the line and ensure nothing is set on or obstructing it. Check to make sure that the water line is connected. LG GSL961PZBV American Style Fridge Freezer Stainless Steel-ICE/WATER DISPENSER 8806087748390 | eBay MODEL NO:GSL961PZBV. Take the following steps to fix an LG fridge that is not making ice and is not cooling: The setting for the fridge may be higher than the recommended point. Straighten any kinks in the water line and make sure that the unit or any other items are not resting on, or restricting the water line. Contact us for all your product questions or concerns. The coils also affect how the compressor works. But if the thermistor is bad, other components of the fridge may not work properly. Check the indicator for replacing the water filter on the control panel to see if it is illuminated. LG's recommendation is to replace the water filter at least every six months to keep the water . Inspect the seals on both doors for wear and tear. Click here to use the chat box on this page to speak with a verified appliance technician right away. Keep the fridge of the way full so the door does not hang open even a little; doing this also helps with air circulation. The evaporator fan may be working but there wont be any cold air for it to circulate if the coils are unable to cool the air. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If you dont find continuity, replace the relay. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Also, check the housing to be sure there is no gunk or debris clogging it. Pieces of ice may be keeping it from resting fully against the housing. Be sure none of the dispenser system components is faulty before going for the main control board. If either or both of the switches dont show continuity, replace them. Replace the bin and power OFF the unit for 30 seconds ( i.e trip the breaker or unplug the unit). Locate the start relay attached to its side and pull it out. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Level the Fridge 7. In addition, check the seals. LG GSL961PZBV Water Tank Assembly Genuine spare part In stock 73.69 Add to Basket LG GSL961PZBV Wine Rack Genuine spare part In stock 47.09 Add to Basket LG GSL961PZBV Fridge Door Shelf Genuine spare part Usually despatched within - 10 working days 32.68 Add to Basket LG GSL961PZBV Hinge Lever Genuine spare part Ice making facility: Internal ice maker: Freezer gross capacity: 246 litres: FREEZER FUNCTIONS; Freezer star rating **** Defrosting: Frost free: . If you find frost on it, thaw it with a warm wet cloth. VAT Registration No: 842417633. MODEL NO:GSL961PZBV. In order to get the best possible experience from our website, please follow below instructions. Please leave him feedback below about the page. Sometimes when the unit is pushed back into its place, recently moved, or installed, the water line may be disconnected. LG Global 265K subscribers Subscribe 76K views 9 months ago Let's go over the most common reasons why the ice maker isn't working and how to resolve them. Note: Water supply issues also affect water and ice dispensing. Water Inlet Valve 8. And if it is lower than this setting yet the ice maker doesnt work, lower it one more degree and see if there is a change. Introducing the worlds first 240Hz OLED gaming monitors, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. Ensure that the water line is connected. Once the compressor senses the rise in internal temperature, it begins to work harder. Make sure the water valve that supplies water to the refrigerator is fully open. If you see any error code on the display, please visit to our Error Codes - Refrigerator article. JavaScript appears to be disabled in your browser. Step 3: Check the Door Gasket. Twitter Share Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. It cannot dispense if the cubes are clumped and it will block a fresh batch from dumping and dispensing. If none of the above seems to solve the problem, level the unit correctly. If they have accumulated frost, it means the defrost heater did not turn on to melt the frost. if you are not able to get the required solution. For helpful information, product support, and much more. It can take up to 2-3 hours before new ice is made. Use a multimeter to check this. If the feeler arm is pushed up, the icemaker will stop making ice to prevent overflow. Remove the ice bin to see if there's ice accumulation. Ideal for large homes, this LG fridge freezer will solve every one of your refrigeration quandaries. With a multimeter, check to see if the thermistors resistance changes as the temperature of the fridge changes. Ships Tuesday Guaranteed. The start relay makes power available to the compressor so it can run. To get it out of the mode, find out the year of manufacture of the fridge. Home - How To/Solutions - LG Refrigerator Not Making Ice [Solutions]. And if the line is broken, replace it. But if the fridge is not leveled properly, you may find that the door has a hard time closing and staying shut. If the icemaker DID NOT turn or cycle, try the manual reset method in the next step. LG refrigerators are particular about replacement parts, especially water and air filters. Please ensure to follow the steps as described in the User Manual of your Product as per model. LG - GS-L668PNL - 668L GS-L668PNL - 668L Side by Side Refrigerator - No Plumbed Ice & Water Dispenser 422L/246L Fridge/Freezer Capacity Non Plumbing Troubleshooting Your Icemaker By Chris but basically, it's a plumbing fixture, check the manual for your refrigerator model for the reset procedure. Check the feeler arm. Therefore, reduce the frequency at which you open the door of the unit. It helps to rearrange the items in both the fridge and freezer. Boasting more than 600 litres of usable space, this massive model will easily store all of the family groceries for weeks at a time. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. This will restart the ice production cycle. However, if all other components are in good working condition, consider replacing either or both boards. If your unit was recently installed, it may take up to 24 hours for each compartment to reach the desired temperature, and for the ice maker to begin making ice. To fix the problem of an LG Refrigerator not making ice and freezer not cooling, do the following: Go to the bottom back of the refrigerator and remove the panel covering it. Common solutions for: LG Refrigerator not defrosting 01 - LG Refrigerator Defrost Control Board The defrost control board determines how often to run the defrost cycle. This guide covers most LG refrigerator/freezer models, including: LFX21976ST. Check the vents inside the fridge to be sure no item is blocking them. If the water line behind the refrigerator is kinked or bent, the water pressure will be reduced. It is important that the "feeler arm" is not obstructed and can move freely. People who viewed this item also viewed . [LG Refrigerators] Troubleshooting Craft Ice Maker Not Making Ice LG USA Support 13.5K subscribers Subscribe 60 Share 36K views 2 years ago [Refrigerator Craft Ice Maker] General. We apologize for this inconvenience. In addition to checking these components, make sure the temperature in the freezer is low enough for the ice maker to work. Turn it to be sure it is open to the full. Please wait 24 hours for ice production. The illuminated icon will disappear, indicating that the dispenser is no longer locked. It should be at least 20psi for the ice maker and water dispenser to work.